Important Infomation for your new wrap
Wrap Care & Warranty Info
Vehicle Graphics Installation Warranty
VEHICLE LETTERING AND LOGOS WARRANTY
(decals & lettering – die-cut vinyl applied to windows or painted surfaces)
- One-year warranty with normal use. Covers installation and workmanship (bubbles, peeling, or lifting). Damaged areas will be trimmed back, patched in, or replaced if needed.
- Contact us immediately if you notice any peeling.
Some shrinkage is normal. - No warranty on metalized film.
WINDOW PERF ON VEHICLES
- One-year warranty with proper care. Covers installation and workmanship (large bubbles, peeling, or lifting). Damaged areas will be trimmed back or replaced if needed.
- No warranty on window perf applied to windows that move or slide.
- No warranty on window perf applied to window that has wipers.
VEHICLE WRAPS WARRANTY
- A typical life expectancy for a vehicle wrap is 3-5 years for vertical exposure, 1-3 years for non-vertical exposure.
Film warranted against excessive fading and discoloration for 1-year on non-vertical surfaces and 2-years on vertical surfaces. - 1-year warranty on installation and workmanship (bubbles, peeling, or lifting). Damaged areas will be trimmed back, patched in, or replaced if needed.
No warranty for coverage inside the wheel well, grills or mirrors. - No warranty on non-OEM painted surfaces.
- No warranty for customer-supplied vinyl or materials.
- No warranty on graphics applied to any low energy plastic (bumpers, fenders, etc)
- Note: Remove graphic immediately if you notice a rapid color change, darkening, or hairline cracking.
GENERAL WARRANTY
- No warranty for improper care – See our “Wrap Care” information below for care recommendations .
- No warranty on damage from vandalism or outdoor elements (hail, tree branches, etc).
- No warranty with abnormal use (race cars, etc.)
- No warranty from vehicle accidents.
- Graphics installed by the customer are not covered.
- Altering or tampering with graphics is not covered.
Wrap Care
Using these cleaning and maintenance tips will help maintain the premium look and longevity of your vehicle wrap. Infrequent or improper maintenance can lead to premature degradation of graphics and lower the expected life of the film.
Cleaning Tips
Waterless Wash – Preferred Method: If the vehicle is not overly dirty, this is the preferred method. Hand wash extremely dirty vehicles first and follow up with a waterless wash. Waterless wash products can help maintain the gloss level and performance of the film. Before using any new product on your wrap, be sure to test them in an inconspicuous area of the vehicle. We recommend using the Supreme Wrapping™ Film Care line at graphics.averydennison.com/wraptools.
Afterward, use our sealant to provide a protective layer on your wrap for easier cleaning of everyday dirt and stains.
NOTE!
Excessive spraying at the wrong angle may create failure points and result in the wrap lifting at edges. An automatic car wash that uses brushes is not recommended. Brushes may scratch the wrap or catch the wrap’s edge and create a failure point.
Hand Wash – Ideal for a vehicle with dirt or other residue. Follow the below steps:
- Pre-rinse: Using a hose, rinse the whole wrap with clean water. This helps remove the loose dirt particles and helps avoid scratching the graphics.
- Wash: Gently wash the vehicle with a mild soapy water solution using a soft cloth or a synthetic or natural sponge. Start from the top of the vehicle and work down.
Avoid abrading the surface with unnecessary scrubbing. - Rinse: Rinse thoroughly with clean water.
- Dry: Let the wrap dry naturally. To avoid water spotting, use a silicone squeegee to remove water then finish drying with a micro-fiber or soft, non-abrasive towel.
Frequently Asked Questions
Use a mild car cleaning detergent and water mix that does not contain any strong soluble substances, alcohol or abrasive components. The detergent should have a pH balance between 5 and 9.
The vehicle should not be cleaned within the first 48 hours of the wrap being applied. After this 2-day period, it is recommended to wash your vehicle every 2 weeks.
Yes, as long as the wax does not contain petroleum distillates, which is found in many paste waxes. Products that are a combination of a waterless wash and wax are great options as long as the vehicle doesn’t have a matte finish and isn’t excessively dirty. Test the wax on an inconspicuous part of the vehicle first.
Spot clean contaminants, such as bird droppings, bug splatter, tree sap, and similar contaminants as soon as possible to avoid film damage. Start by soaking for several minutes with hot, soapy water. Then rinse thoroughly.
You can spot clean with isopropyl alcohol and a clean, non-abrasive rag. If a harsher chemical is needed, be sure to test first in an inconspicuous area. Try the Avery Dennison power cleaner in the Supreme Wrapping™ Film Care line at graphics.averydennison.com/wraptools.
Use a waterless wash that is recommended for matte finishes, such as Croftgate’s After Care – JP Matte at www.croftgateusa.com/wrapcare.
Waterless wash products containing wax can fill in the texture and cause shiny spots. A lighter matte finish will be prone to showing more dirt than other finishes. Use a 50/50 mix of isopropyl alcohol and water to spot clean matte finish films. If the alcohol and water mix does not remove dirt, you can try using a hot soapy water solution. You can also try an all-purpose cleaner purchased at your local hardware store.
Excessive amounts of time under the sun or other outdoor elements (rain, smog, debris, and road pollutants from passing cars) can degrade the wrap on the roof, trunk lid and hood. These horizontal areas are a magnet for pollutants, which are intensified by UV ray exposure. Try your best to park your car in a garage or under a canopy or shelter. If you must park it outside for prolonged periods, look for shady parking areas.
Wraps may brown due to prolonged exposure to acid from pollutants in the air. This is typically a result of neglect and failure to follow the above-mentioned procedures. If you notice brown, discolored, or rust-colored areas on your wrap, it is best to remove the film from your vehicle to prevent damage to the paint beneath it and reapply fresh wrap. Often times it is only necessary to replace the affected panel.
If your vehicle has OEM paint that is in good condition, film application is notably safe and will protect your existing paint condition until the film is removed. Aftermarket paint is not warrantied and film application or removal may cause clear coat peeling. If you are unsure if you have OEM or an aftermarket paint job, bring it by and we can help figure that out.
With proper maintenance, a car wrap can last up to 7 years. Washing your car regularly, applying wrap after-care products and parking your vehicle indoors when you’re not using it are just a few things that can extend the life of your wrap.
While car wraps are durable, they can still get damaged from exposure to weather conditions or accidents on the road. Ignoring these damages can lead to more significant problems later on, such as peeling or fading of the wrap material. Whether it is a scratch from a stray branch or a dent from another vehicle in the parking lot, any damage can compromise the integrity of your car wrap and potentially cause further damage over time. Getting damages fixed will help maintain your car wrap’s overall appearance and effectiveness.